The Privacy Policy governs the processing of any personal information that you provide to Denis Colomb Lifestyle  on deniscolomblifestyle.com (“Website”).  Denis Colomb Lifestyle may update the Privacy Policy at any time without notice by posting such updates on this Website. You will find the complete text of the Privacy Policy on the hyperlink labeled "Privacy and Cookies" in the “Legal” section of the footer of the Website.Please read carefully our Privacy Policy which governs the processing of your personal information.

            The Website is intended only for use by individuals 13 years of age and older. 

All content and materials on the Website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature whatsoever) are the sole and exclusive property of DENIS COLOMB LIFESTYLE. You may not reproduce, by any means or process, in full or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such content or materials contained on the Website.

            The "DENIS COLOMB LIFESTYLE" trademark, logo and all other DENIS COLOMB related marks, names and logos, whether or not registered, displayed on the DCL.com website, as well as the domain name "Denis Colomb Lifestyle.com," are and will remain the exclusive property of DENIS COLOMB LIFESTYLE.  Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose whatsoever without prior, express agreement of DENIS COLOMB LIFESTYLE  is prohibited.

            You may not remove any copyright, trademark or other proprietary notice contained on the Website or any content contained therein.

            DENIS COLOMB LIFESTYLE  remains the owner of the creations relating to the products displayed on the Website. These Terms  do not grant you or any other person any entitlements of any kind to the intellectual property rights held by DENIS COLOMB LIFESTYLE.

            These intellectual property rights prohibit,  inter  alias,  the  affixing  of  the  Denis Colomb lifestyle trademarks and/or  its  logos,  or  the  insertion  of photos of the products or their packaging in any  material (including brochures, posters, catalogues, correspondence, press articles, audiovisual works, internet sites, intranet sites, etc.) without express prior written approval from Denis Colomb Lifestyle.  You agree to refrain from fabricating and/or arranging for the fabrication of, for itself or on behalf of third parties, products that are identical to, and/or similar to, and/or constituting imitations of the products displayed on the Website or derivative products within the meaning of federal and state intellectual property laws and regulations.

The Website may contain links to third party websites not under the operation or control of DENIS COLOMB LIFESTYLE. Such links are provided as a convenience only and cannot, and should not be interpreted as an express or implied endorsement of such third party websites or any products or services offered thereon. You may only provide a link to the Website if expressly authorized in advance in writing by DENIS COLOMB LIFESTYLE.

To the fullest extent permitted by applicable law, DENIS COLOMB LIFESTYLE will not be liable to you, or any third party, for any damages including without limitation indirect, incidental, exemplary, punitive, special or consequential damages, such as loss of profits, loss of goodwill or any other intangible losses, arising out of or in connection with your use or inability to use the Website, any content or materials on this website,  or any of the products or services offered on this website,  even if DENIS COLOMB LIFESTYLE has been advised of the possibility of such damages, except where such liability or damage is the direct result of the gross negligence, fraud or willful misconduct of DENISCOLOMBLIFESTYLE.

USE OF AND BROWSING IN THE WEBSITE ARE AT YOUR OWN RISK.  DENIS COLOMB LIFESTYLE DOES NOT GUARANTEE OR REPRESENT THAT:

            - THE WEBSITE IS FREE FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER DESTRUCTIVE MATERIAL;

            - THE INFORMATION CONTAINED ON THE WEBSITE IS ACCURATE, COMPLETE OR UP TO DATE. THE WEBSITE MAY CONTAIN TECHNICAL INACCURACIES OR OTHER DEFECTS; DENIS COLOMB LIFESTYLE DOES NOT GUARANTEE THAT ANY SUCH DEFECTS WILL BE CORRECTED. THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.  DENIS COLOMB LIFESTYLE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

The application and enforcement of these Terms and Conditions of Use, the General Terms and Conditions of Sale, and any Specific Terms and Conditions of Sale that may be applicable, shall each be governed by and construed in accordance with the laws of the State of California, without regard to principles of conflicts of laws.  In the event of a dispute, the Federal and State courts of the State of California, County of Los Angeles, shall have exclusive jurisdiction over any such dispute and you hereby agree to submit to the exclusive jurisdiction of such court to the fullest extent permitted by applicable law.  DENIS COLOMB LIFESTYLE shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.

The failure of DENIS COLOMB LIFESTYLE  to enforce any part of these Terms and Conditions of Use, General Terms and Conditions of Sale or any Specific Terms and Conditions of Sale that may be applicable to your order, shall not constitute a waiver of any of DENIS COLOMB LIFESTYLE rights hereunder for past or future acts.

In addition to the General Conditions of Use of the Website and the Privacy Policy, the purchase of products offered for sale on the Denis Colomb Lifestyle website (“Website”) is subject to these legally binding General Terms and Conditions of Sale and, where applicable, to the Specific Terms and Conditions of Sale (collectively, "Terms and Conditions of Sale"). All these documents are available in the “Legal” section of the footer of the Website.

            Your purchase and order of products on this Website constitutes your agreement with Denis Colomb lifestyle  Inc. (“DENIS COLOMB LIFESTYLE”) to comply with and be bound by the Terms and Conditions of Sale.   

            DENIS COLOMB LIFESTYLE may update these Terms and Conditions of Sale at any time without prior notice by posting them on this Website. You can view the most current version of the Terms and Conditions of Sale at any time by clicking on the hyperlink labeled "Terms and Conditions" in the “Legal” section of the footer of the Website.

            For each order you place on the Website, your acceptance of the Terms and Conditions of Sale in force as of the date of your order is required. The Terms and Conditions of Sale in effect at the time of your order will govern that transaction.

You are required to create an account or log in to your existing account in order to place your order on the Website. The Privacy Policy, incorporated by reference in these Terms and Conditions of Sale, sets out how the personal information you provide will be processed.

Your user name and password are for your personal use only. You are responsible for maintaining the confidentiality of your user name and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.

            In no event shall DENIS COLOMB LIFESTYLE be liable for any loss, theft or fraudulent use of your account. In such a case, you should inform DENIS COLOMB LIFESTYLEimmediately.

            Creating an account allows you to:

- track your deliveries and view your orders history;
- exchange products;
- add or change your shipping and billing addresses for future orders.

You may place your order via the Website or by telephone by calling (213) 489 8130 from Monday to Friday, 9.00 a.m. to 6.00 p.m. Pacific standard time (PST). For each product selected on the Website, a summary page will be displayed featuring a photograph of the item, its coloring and references, the quantity selected, its unit price and the total amount owed for your order.

            You should check that this information accurately reflects your selection before confirming your order.

            Upon confirmation, your order will be submitted to DENIS COLOMB LIFESTYLE for processing (see "Order Confirmation").  While every effort is taken to try to ensure that the coloring, design and style of the DENIS COLOMB LIFESTYLE products in the photographs displayed on the Website are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer or mobile device. DENIS COLOMB LIFESTYLE reserves the right to reject or to cancel your order in its sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described.  Accordingly, DENIS COLOMB LIFESTYLE shall not be liable for any error or inaccuracy in the photographs or graphical representations of DENIS COLOMB LIFESTYLE  products displayed on the Website. If you have any questions about the products, you may contact Customer Service by clicking on the hyperlink labeled "Contact Us" in the “Services” section of the footer of the Website.

            For any exceptional order, please contact Customer Service by clicking on the hyperlink labeled "Contact Us" in the “Services” section of the footer of the Website.

Products offered for sale and displayed on the Website are subject to availability. DENIS COLOMB LIFESTYLE shall not be liable in case of stock  outage or unavailability of products. DENIS COLOMB LIFESTYLE reserves the right to change the products offered for sale on the Website at any time and without notice.

            Details about the availability of products are provided when you place your order.  At times, errors may exist, especially in case of simultaneous orders of the same product by several customers.  In case a product is not available after you have placed your order, we will inform you by email or by telephone as soon as possible.  You will be invited to choose another available product on the Website as substitution for the unavailable product or to cancel your order.   If you cancel your order, you will be refunded if your credit card or debit card has been charged.

            Customized products cannot be cancelled once the order is placed.

After you click on the "Confirm and Pay" button, your order will be confirmed and submitted for processing. Once submitted for processing you may not make any changes to or cancel the order, except as expressly provided in these Terms and Conditions of Sale or applicable law. The confirmation of your order means your acceptance of the Terms and Conditions of Sale.

            You will receive an order summary by e-mail.

            DENIS COLOMB LIFESTYLE reserves the right not to accept or to cancel your order if the products are not available are incorrectly priced or are otherwise incorrectly described.

All prices of DENIS COLOMB LIFESTYLE products are indicated in US dollars, excluding taxes and shipping costs (see "Shipping and Delivery").

            DENIS COLOMB LIFESTYLE reserves the right to modify the prices of products offered on the Website at any time without prior notice. You will be charged the prices displayed on the Website at the time your order was confirmed provided the product ordered is available.  DENIS COLOMB LIFESTYLE reserves the right to reject or to cancel your order if the products are not available, are incorrectly priced or are otherwise incorrectly described.

            Payment is due immediately upon confirmation of your order.  Credit and debit cards are the only methods accepted for payment on the Website.

            All orders are payable in US dollars. We accept the following charge cards and credit cards: MasterCard®, Visa®,  and American Express®, . Your order will only be shipped once we have verified your payment method and received authorization to process your payment.

            Your debit card or credit card will only be debited when your order is shipped.  You will not be charged for unavailable products in your order.

            While you pay your order by credit card, DENIS COLOMB LIFESTYLE offers you the opportunity to retain your credit or debit card information to ease your future purchases. In this event, the data retention is subjected to the Privacy Policy.

            We also accept payments with PayPal®. When completing your order, you will be automatically redirected to the PayPal®platform in which you will need to log in to your account. If you don't have a PayPal®account, you will be able to create one. After the validation of your order with PayPal®, you will be redirected to the confirmation page of deniscolomblifestyle.com. Additional delivery time may be required for orders completed using PayPal®. We are unable to accept PayPal®payment for telephone orders and/or exchanges. The payment of an exchange order is subject to the conditions of Article 11 below.

All products must be shipped to the delivery address(es) specified during the ordering procedure,  provided such address(es) is(are) located within the Delivery Zone.

            Denis Colomb lifestyle will not process any order for which a post office box or APO/FPO address is provided.

You will be asked to select the shipment method you would prefer as part of the order procedure.
Delivery costsdepend on the delivery service you select:
UPS ground service will cost $25, UPS 2 day service will cost $45.00 Standard Overnight service will cost $75.00.  

- Ground: allow between three and seven business days between the date of your order and your date of delivery.
- 2-Day: your order must reach us before 2 p.m. (EST). It will be delivered within two business days.
- Overnight: your order must reach us before 2 p.m. (EST). It will be delivered the following business day. This option is not available for Hawaii and Alaska.

International orders:
For International shipping prices are calculated without Duties and Taxes. These costs will be added at the time of delivery and payment will be required.For DHL International shipment, the shipping rate will be a flat rate of $75. The estimated delivery time is 2-4 days , as long as there are no delays with customs.

We will inform you of the shipping costs for the shipment method you select in the order summary displayed on the Website before you confirm your order.  This amount will be payable by you in addition to the price, including taxes, of the products ordered.

When you place your order, we will inform you of the estimated time for delivery and the various methods of delivery available for the product purchased.

Any failure to deliver or late delivery exceeding eight (8) business days should be reported to Customer Service as soon as possible. In order for your claim to be accepted, please notify us within ten (10) business days from the date of confirmation of your order.

            You should check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy (e.g., open package, damaged product, etc.) by hand, if possible, on the delivery notice, and sign.

            If the products do not conform to your order you may return them, exchange them or request a refund according to the terms and conditions contained in the section entitled "Returns - Exchanges -Refunds".  See also Specific Terms and Conditions of Sale asapplicable to your order.

11.1. To Denis Colomb Lifestyle

11.1.1 Principles and procedure of return:

We do not accept returns on purchased goods, except, as specified ”

If the products do not conform to your order you may return them, exchange them or request a refund according to the terms and conditions contained in the section entitled "Returns -

within 10 (10) calendar days from the delivery date.

Returned products must be in their original condition and packaging together with their purchase invoice or a copy in the case of a partial return. DENIS COLOMB LIFESTYLE has sole discretion in determining whether the products purchased via the Website are in original condition when returned.

Returning a product for exchange or refund is free of charge as long as you return the products to us via our carrier by using our system of pre-paid return labels. Connect to your account and click on "return or exchange items" in the "your orders" section. Follow the instructions which will allow you:

- to choose the articles to return as well as the reason for the return;

- to choose your delivery method (drop-off at a FedEx® location or collection of the package at your home by appointment service);

- to download and print your pre-paid return label and a copy of your invoice.

If you are unable or do not wish to use the pre-paid label service, please contact Customer Service who will record your return.

11.1.2. Exchanges:

We allow exchanges only subject to prior agreement. It is not our policy to accept returns or exhanges but you can contact the office to discuss the eventual option of an exchange, or credit for a future purchase . If you exchange an item for another item of greater value, you shall pay the difference in price.

If you exchange an item for another item of lesser value, you will be refunded within ten (10) business days of receipt of the item returned by crediting your debit or credit card.

Please contact Customer Service to receive the pre-paid label by email.

If you exchange an item, the shipping costs for the first delivery will not be refunded. However, you will not be charged for the shipping costs of the second delivery.

The following specific conditions apply to exchanges of gifts: If you received an item as a gift from the Website, you may exchange it for another item of equal or greater value only (the difference in price must be paid by you, the recipient of the gift) subject to the conditions below. No refund will be made if you exchange your gift for an item of lesser value.

You may exchange the item either:

- - for one or several different items which together are equal in value to the full value of the original item you received as a gift.

11.1.4. Refunds:

If you request a refund, DENIS COLOMB LIFESTYLE will use commercially reasonable efforts to ensure that any refund will be made within ten (10) business days of receipt of the product returned by crediting your debit or credit card. Under no circumstances will you be granted an electronic credit usable on the Website,

- a refund, if returned to the Website (except in the case of an order received as a gift). The boutique will return your items to the corresponding service of the Website.

DENIS COLOMB LIFESTYLE will use commercially reasonable steps to refund your credit card within ten (10) business days of DENIS COLOMB LIFESTYLE receipt of the product.

11.5.Returns & exchanges for PayPal®orders

If you ask for an exchange for an order completed with PayPal®, your credit card details will be required if the amount of the new exchange order is higher than the initial order, any additional amount owing can only be paid by credit card. We are unable to accept PayPal®payment for the additional amount owed to complete the exchange order (DenisColombLifestyle.com is unable to access personal PayPal®information). If the amount of the new order equals the initial order, no credit card information/payment will be required. If you ask for a refund, your PayPal®account will be credited the original purchase amount, excluding any shipping costs.

All Products remain the property of DENS COLOMB LIFESTYLE until payment in full is made to DENIS COLOMB LIFESTYLE. In case of a payment dispute, you agree to return the received products to DENIS COLOMB LIFESTYLE immediately upon request, and to assume the risks (in particular the loss, theft or damage) relating to the delivered products.

The computerized data registered by the Website in the IT systems of DENIS COLOMB LIFESTYLE establish the terms of the transactions between DENIS COLOMB LIFESTYLE and its customers. In the case of a dispute between DENIS COLOMB LIFESTYLE and its customers relating to a transaction entered into using the Website, the data registered by DENIS COLOMB LIFESTYLE are the terms of the transaction and shall constitute the proof of communication, orders and payments between the parties.

Any disputes under these General Terms and Conditions of Sale shall be governed by the Section 6 “Governing Law – Disputes” of these Terms and Conditions of Use, above.

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