FAQ

Call us: 213-489-8130
We're here for you during business hours.

Or send us an email:
sales@deniscolomblifestyle.com

We offer free ground shipping for all orders over $250 shipped within the United States.

Shipping for international and expedited orders will be calculated for you at checkout.

We accept returns on all domestic, non-sale purchases for refund, exchange or store credit as long as you return the items to us undamaged within 10 days of receipt.

Final Sale: Items marked "FINAL SALE" may not be returned or exchanged.

International Sales: All international sales are final and may not be returned.

Terms:

In order to be eligible for return, exchange or store credit, items must be returned to us within 10 days of receipt, clean, undamaged and in their original packaging. Upon receipt of the returned goods, if we determine that an item has been worn or damaged, it will be sent back to you and will be considered a FINAL SALE.

$20 for return shipping will be deducted on returns for a refund, free shipping is offered for exchanges.

If you exchange an item for another item of greater value, you shall pay the difference in price. If you exchange an item for another item of lesser value, you will be given a store credit for the balance.

Please call or email us to initiate your return and, if approved, we will send you a pre-paid shipping label by email.

Once your order has been fulfilled and a shipping label created, you will receive a Shipping Confirmation email which will include the tracking number that will link to the delivery status. You will also receive notification when your order is out for delivery and again when it has been delivered.

If you've signed up for an account with us, you can also check the status of your orders on Your Account page.

You can open an account here.

Creating an account is free and will allow you to manage your shipping and billing addresses, view order status, history, track your order.